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Here at Complete Toning and Beauty we are a family run business and have been trading for 8 years. We opened in February 2008 solely as a toning centre with 6 chairs. We quickly added our beauty services to the business and have continued to build and thrive ever since.

Jennie originally started as Ladyshapers and wanted to open a gym type business that was “everything a gym wasn't”. She wanted it to be friendly with a homely welcoming feel, a standard we have kept until this day!


Meet the Team:

Jennifer Wharrier – Owner and Director

Jennie has a background in childcare having previously run a successful preschool for 10 years. She is qualified in Manicures, Pedicures and Facials and is very passionate about her job. She is very bubbly and definitely invented the “Christmas Cracker” joke!

Rachel Ketley  - Director, Hairdresser and Nail Tech

Rachel has a background in hairdressing, having qualified in 2003. She also loves her nail art and associated treatments and has a very expensive addiction to Gelish and buying new colours. Her daughter Emma, who is often keeping the team on their toes is quickly following in her footsteps! Rachel also is a brown belt in karate!

Kelly Snelling – Nail Technician and Beauty Therapist

Kelly has a background in office and admin work, she had a mid-life crisis at the age of 38 and decided to retrain in a different direction and join our team. She is passionate about nails, massaging and tanning. She loves turning us pasty white Essex people into golden beauties! (without looking like David Dickinson)!

Lynette Smallbone – Personal Trainer

Lynette is a lovely friendly lady with a listening ear, with a background in customer services, she compliments us  beautifully. With 4 children and 4 grandchildren, she is very much family orientated.

Kelly Thomas – Computer/Tech Person and Beauty Therapist

Kelly T is our newest member of the team. She is now trained in Indian Head Massage, Reflexology and eye treatments including lifting, tinting and eyelash extensions. She loves car racing (Autograss) and creative writing and often spends her spare time lost in a book. Especially her favourites Harry Potter and 50 Shades of Grey!!!

Please call to book.